Your washing machine is fixable. Usually today.
Independent appliance engineers covering Leeds and Harrogate. We carry the common parts on the van, so most repairs are finished on the first visit.
- Fixed £49 diagnostic, refunded if we repair
- 12-month guarantee on every repair
- Most parts carried on the van
- Evening and Saturday slots
4.9 out of 5 · 480 reviews
What's broken?
A fixed call-out, then a price before we start.
Washing machine
Won't spin, leaking, drum bearings
Tumble dryer
Not heating, thermostat, belt
Dishwasher
Not draining, not heating, leaks
Fridge freezer
Not cooling, icing up, noisy fan
Oven
No heat, fan, door seal, element
Hob
Ignition, single zone dead, controls
Microwave
No heat, turntable, door switch
Washer dryer
Not drying, spin faults, pump
The £49 diagnostic covers the visit and the diagnosis, and comes off the bill if you go ahead with the repair. We never fit a part without telling you the total first.
How it works
Book a slot
Online or by phone. Morning, afternoon or evening, and we text when we're twenty minutes away.
We diagnose it
Usually inside half an hour, with the fault explained in plain English.
You get a price
The full cost, parts included, before anything is fitted.
We fix it
Eight repairs in ten are finished on the first visit, from stock on the van.
Twelve months on parts and labour.
If the same fault comes back within a year, we return and fix it for free. No proration, no small print, no argument about whether it is the same fault.
- All engineers are Gas Safe and Part P registered where required
- We're insured to £5m and DBS checked
- If we can't fix it, the diagnostic is all you pay
Brands we service
Why not replace it
£240
is the average repair on an appliance that costs £620 to replace. A ten-year-old Miele washing machine with new bearings will usually outlast a new budget one. We'll tell you honestly when a repair isn't worth it, because we'd rather you call us next time.
What people say
Diagnosed the bearings in ten minutes, had the part on the van, done in an hour and a half.
Helen, Chapel Allerton
Washing machine
Told me my oven wasn't worth fixing and only charged the call-out. Honest is rare.
Raj, Harrogate
Oven
Booked at 8am, fixed by lunchtime, and he took the old part away.
Gemma, Horsforth
Dishwasher
Where we work
Opening hours
Monday to Friday 8am – 8pm
Saturday 8am – 4pm
Closed Sundays
Questions
Do you charge if you can't fix it?
Only the £49 diagnostic. Nothing else.
How quickly can you come?
Most bookings are same or next day. We keep three slots free every morning for emergencies.
Do you fit parts I've bought myself?
Yes, though the twelve-month guarantee then covers our labour only.
Is the appliance covered by its own warranty?
If it's under two years old, check with the manufacturer first — we'll tell you if we think it's covered.
Do you work on integrated appliances?
Yes, including removing and refitting units in fitted kitchens.
Can I pay by card?
Card, cash or bank transfer, after the repair is done.